Legal

Privacy Policy

This policy explains how SociaConnect handles data across creator and brand workflows on the platform.

1. Information We Collect

We collect information you provide directly, including profile details, contact information, business information, and campaign-related data.

We also collect technical and usage data such as device details, IP address, and interaction metrics to maintain product reliability and security.

2. How We Use Information

Information is used to operate the marketplace, match creators and brands, process transactions, and support campaign workflows.

We may also use data to improve recommendations, prevent abuse, diagnose technical issues, and communicate important updates.

3. Sharing and Disclosure

We do not sell personal information. We share information only when needed to provide services, comply with legal obligations, or protect users and the platform.

Trusted vendors may process data on our behalf for hosting, payments, analytics, customer support, and communications under contractual safeguards.

4. Cookies and Similar Technologies

Cookies help us keep sessions secure, remember user preferences, and understand how visitors use the platform.

You can manage cookie preferences through browser settings, but some features may not work correctly if key cookies are disabled.

5. Data Security

We use technical and organizational controls to reduce risk of unauthorized access, loss, misuse, or alteration of personal information.

No online system is fully immune to risk, so users should also protect account credentials and use secure devices.

6. Data Retention

We retain personal data only as long as necessary to provide services, meet contractual obligations, and satisfy legal requirements.

When retention is no longer required, data is deleted, anonymized, or securely archived according to operational and legal standards.

7. Your Rights and Choices

Depending on applicable law, you may request access, correction, deletion, restriction, or export of personal data.

Privacy requests can be sent to support@sociaconnect.com from the email connected to your account.

8. Policy Updates

We may revise this Privacy Policy to reflect changes in product features, legal requirements, or business practices.

Material updates will be posted on this page with a revised effective date.